Experience

Roles and chapters

A linear timeline—each stop is a role or stretch of work, with detail on a separate page when you’re ready to go deeper.

  1. Clarity in the handoff mattered as much as the pixels—when flows and specs left nothing fuzzy to fight over, the build got predictable.

    Mar 2024 — Present

    Lead product design

    End-to-end craft for a financial product: flows, systems, and launch quality with compliance in the loop.

    Impact

    Fewer launch fire-drills and rework loops; stakeholders aligned on shared flows and specs so decisions stuck through build and compliance review.

    Soft skills

    • Facilitation
    • Narrative decks
    • Stakeholders
    • Design crits
    • Async comms

    Stack

    • Figma
    • Prototyping
    • Handoff
    • Linear
    • HTML
    • CSS
    Learn more about this experience
  2. Jun 2021 — Feb 2024

    Design systems & brand

    Built component libraries and cross-platform guidelines; partnered with engineering on tokens and accessibility.

    Impact

    System usage spread beyond the core squad; new screens shipped faster with fewer one-off styles and rare a11y regressions in QA.

    Soft skills

    • Systems thinking
    • Documentation
    • Pairing with eng
    • Accessibility

    Stack

    • Storybook
    • React
    • Tokens
    • CSS
    • QA & a11y
    Learn more about this experience

    If the library doesn't survive contact with another team, it's just a neat folder—adoption was the real product.

  3. Small scopes and fast loops beat big promises—people trusted the work when the timeline matched the words.

    Sep 2018 — May 2021

    Freelance & studio

    Editorial sites, small product MVPs, and identity work for studios and startups—fast feedback and tight scopes.

    Impact

    Clients shipped on agreed dates with clearer briefs; repeat engagements and referrals replaced most cold outreach.

    Soft skills

    • Client rapport
    • Scoping
    • Shipping often
    • Feedback

    Stack

    • Webflow
    • WordPress
    • Adobe
    • HTML
    • CSS
    • JS
    • Hosting & DNS
    Learn more about this experience
  4. Jan 2017 — Aug 2018

    Marketing & product design (in-house)

    Landing pages, campaign creatives, and light product support for a growing SaaS—bridging brand and conversion goals.

    Impact

    Campaign and landing tests shipped faster with reusable modules; MQL-to-trial clarity improved with simpler primary flows.

    Soft skills

    • Stakeholder sync
    • Test & learn
    • Fast iteration
    • Visual craft

    Stack

    • Figma
    • Analytics
    • HTML
    • Email tools
    Learn more about this experience

    When marketing and product shared one story, we stopped designing the same hero three different ways.

  5. The best decks weren't the longest—they were the ones a PM could act on Monday morning.

    Mar 2015 — Dec 2016

    UX research & strategy

    Mixed-methods studies, journey maps, and workshop readouts for B2B tools—turning interviews into roadmap bets.

    Impact

    Leadership retired two low-confidence bets; one greenfield idea pivoted after a tight concept test, saving months of dev.

    Soft skills

    • Moderation
    • Synthesis
    • Exec storytelling
    • Field notes

    Stack

    • Miro
    • Sheets / tagging
    • Docs
    • Remote sessions
    Learn more about this experience
  6. Sep 2013 — Feb 2015

    Visual design & brand support

    Identity extensions, deck templates, and digital ads for an agency bench—tight grids, typography, and print-to-screen handoff.

    Impact

    Retainer clients renewed with fewer revision rounds; brand guidelines cut passive-aggressive Slack about logo clearspace.

    Soft skills

    • Detail eye
    • Systems in Figma
    • Print prep
    • Deadline calm

    Stack

    • Illustrator
    • Photoshop
    • Figma
    • InDesign
    Learn more about this experience

    Consistency isn't boring—it's the respect you show the person opening file twelve.

  7. I learned the office wasn't judging sketches—they were judging whether I could listen.

    Jun 2011 — Aug 2013

    Product design internship

    Wireframes, usability notes, and visual polish on a consumer app team—shadowing seniors and owning small features end to end.

    Impact

    Two shipped tweaks lifted task completion in tests; the team invited a return offer after the summer cohort wrapped.

    Soft skills

    • Learning fast
    • Feedback hungry
    • Time-boxing
    • Team etiquette

    Stack

    • Sketch
    • Layer handoff
    • Wireframes
    • Jira
    Learn more about this experience
  8. Sep 2009 — May 2011

    Student design lead

    Campus media lab: posters, event wayfinding, and simple sites for student orgs—volunteer crew, real deadlines, zero budget drama.

    Impact

    Annual conference attendance grew after a clearer sign system; org leaders asked for the "lab crew" by name the next year.

    Soft skills

    • Volunteer mgmt
    • Event ops
    • Scrappy energy
    • Zero-brief wins

    Stack

    • Illustrator
    • WordPress
    • HTML/CSS
    • Print vendors
    Learn more about this experience

    Nobody cared if I was "a designer"—they cared if the signs pointed the right way at 8 a.m.

  9. My first honest job title was "make it look like we know what we're doing"—and that was enough curriculum.

    Aug 2007 — Aug 2009

    Junior graphic & web assistant

    Small business bureau: flyers, mailers, and a PHP-era site refresh—learning production, Pantone, and client phone etiquette.

    Impact

    The refreshed brochure site doubled quote requests in six months; the owner let me own the next seasonal campaign solo.

    Soft skills

    • Client calls
    • File hygiene
    • Initiative
    • Stamina

    Stack

    • Photoshop
    • PHP templates
    • HTML/CSS
    • Print PDFs
    Learn more about this experience